PLEASE NOTE: Our Emergency, Maintenance and Repair services only cover what is outlined in this contract. Any services outside of what is mentioned here, can be arranged, and are scheduled once quoted deposits are received.
GUTTER and 24 HOUR EMERGENCY SERVICE
Blocked Drains (Opening, inspection and clearing of any sewage blockages).
Burst Pipes (Repairing burst pipes, specific to where the pipe has burst. This service excludes any construction repairs to burst pipe area).
Power Failures (Inspection and repair of the disruption to the main supply).
The Gutter service is a SCHEDULED SERVICE, (every 6 months), during weekdays, between the business hours of 8am and 5pm (All Gutters are inspected and cleaned from leaves and debris). Should gutter require repairs, Green Link Solutions will provide a quote.
PLEASE NOTE: Should any of our teams be called for services outside of these specified emergency issues or if clients are not available on agreed upon schedule dates, clients will be billed for a callout, a fee of R 450,00. Should the emergency be beyond repair (due to reoccurring issues) Green Link Solutions will provide quoted options.
MAINTENANCE SERVICE
This ANNUAL SCHEDULED SERVICE is a full audit and inspection of electrical and plumbing utilities. Should we find any items that require attention or repairs, our teams will fix these items. Should these items be beyond repair or require replacement, clients will receive reports and quotes for items in question, in addition, these quotes will be labor free. Once clients accept the quotes and available dates for repairs, the repairs are SCHEDULED during weekdays, between business hours of 8am and 5pm. In addition, the Green Link team is not available for maintenance services on public holidays.
MAINTENANCE CHECKLIST:
• Water meter (Inspected, water pressure test is performed and functionality of meter is tested)
• Leak detection (Visual inspection and specialised equipment test if needed).
• Pipes (Visual inspection, assessment and securing all loose Pipes).
• Seals and Washers replacement (Tap, Pop-Up Waste and Toilet Seals are replaced).
• Cartridge replacements (All faulty Cartridges will be replaced).
• Sewer Service (Main Sewer line, Manhole, Gully’s and Vent Valves will be inspected and repaired if needed).
• Traps (all Basin, Shower, Bath and Sink Traps are cleaned, inspected and secured).
• Sanitary Ware Service (Secure all loose fixtures).
• Toilet Servicing (Replace all faulty Valves and Pan Connectors).
• Taps (all loose Taps are inspected and secured).
• Geysers – (Electrical Geysers – connections are secured, bonding of Geyser Pipes, replacing of Anodes, Vacuum-Breakers are tested, Non-return Valves are installed if needed and Drip Tray is secured) (Gas and Solar Geysers – all filters are cleaned, all connections are inspected and secured).
• Valves (Clean all Filters and ensure KPA Valve is installed).
• Circulation and Pressure Pumps (Inspected and secured if loose).
• Elements (Replaced if Faulty, Oven and Geyser only).
• Plugs (Tested for Earth and functioning Shutter-plate, loose wires are secured and reported if faulty).
• Switches (Inspected, secured and faulty Switches are reported).
• Lights (Inspected and secured).
• Distribution Boards (tested, inspected, marked and secured).
• Solar Systems (All loose wires are secured and panels are cleaned).
• Motor Circuits (Gate & Garage motors are inspected, checked for loose connections and cleaned).
• Plumbing Certificate of Compliance (COC) report
• Electrical Certificate of Compliance (COC) report
PLEASE NOTE: Repair service for plumbing and electrical utilities, excludes the replacement of appliances, sanitary ware or any domestic wiring accessories. Any domestic wiring accessories (socket outlets and switches) and sanitary ware will be quoted on, but must be provided by the client. All additional and new installations will be quoted for and scheduled once deposits are received.