FAQ'S
Feel free to contact us if you have any other questions
How does Greenlink's service work?
We offer three services:
1. Services in plumbing, electrical, solar & refrigeration billed according to accepted quotes
2. Maintenance plans and emergency services billed monthly according to the option selected
3. Conversions to energy-efficient solutions, such as solar systems, gas geysers and rainwater harvesting systems
How does the TradeAid maintenance plans differ from services?
Our maintenance plans are an all-inclusive service at a set pre-determined monthly fee which covers all your needs & requirements
whereas our general services are quoted individually according to the job requirement.
How do the maintenance options differ?
Our options incorporate combinations of emergencies, maintenance, repair and replacement services.
What qualifies as an emergency?
An emergency constitutes any issue so severe that it has to be addressed immediately. Please refer to our T&Cs for a detailed exposition
Can I list more than one property for maintenance?
Yes. We can tailor the services according to your requirements
How will I know what has been repaired & replaced?
We provide our clients with schedules & reports on all platforms during the service process. Assessments and evaluations are done on all properties individually.
What are the financial benefits of TradeAid packages?
Why pay for a single callout that only covers a single issue, instead of paying a monthly amount that prevents all plumbing and electrical issues and maintains these utilities.
Are there any additional costs to the TradeAid packages?
No, the monthly fee covers all your plumbing and electrical utility concerns. Please refer to our T&Cs for a detailed exposition.
What happens if I cancel my TradeAid contract?
If you cancel your contract prematurely you will be liable for 50% of the outstanding premiums owed to us.
Can I upgrade my existing TradeAid contract?
Yes, upgrades are allowed at any stage of your existing contract.
What is cashback and how do I qualify?
Cashback is rewarded to clients who do not require our services for the entire duration of the contract. Clients will be rewarded between 20% & 50% of their total premiums if our services were not required.
How can I become part of the team?
Greenlink is an ever growing and expanding company which is always on the lookout for talented and passionate plumbers, electricians, marketers & more.
If you want to be part of this exciting movement send us you resume complete with ID and references to info@greenlink.co.za.